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Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. If you are an Office 365 subscriber, you'll also receive the newest features and tools. Check for updates and install. Open an Office app such as Word, then on the top menu, click Help Check for Updates.
Updated 8:28 AM EST Dec 15, 2019
Question: I upgraded to Catalina on my Mac and now Microsoft Office won’t work; what can I do?
Answer: One of the side effects of tech companies taking their platforms to new levels is that, often times, older software programs will no longer work.
The most recent version of Apple’s MacOS — known as Catalina — is having a major impact on those who upgraded without understanding that their older 32-bit programs would no longer run.
Microsoft Word Not Running On Mac Download
If your version of Microsoft Office is older than Office 2016 v15.35, you’ll have to choose from a variety of costly or time consuming and complicated options.
If you have Office 2016, you should be able to upgrade to the 64-bit version through Microsoft’s standard upgrade process if for some reason it hasn’t already been updated.
Option 1: Purchase new software
You can purchase the Office Home & Student 2019 bundle from Microsoft for $149.99 or the Office Home & Business bundle for $249.99. The primary difference in the two packages is the business version includes Outlook.
Option 2: Start renting Microsoft Office
Microsoft is trying to get users to convert from a single purchase package that will eventually expire to their subscription 'SaaS' (Software as a Service) platform known as Office 365.
This means you either pay monthly ($6.99 for Home & Student) or annually ($69.99 for Home & Student or $99 for Business) from now on.
Option 3: Switch to Google’s offerings
If your needs for productivity software are very basic, you may find the free options available from Google through a Google Drive account to be acceptable.
It includes Docs, Sheets and Slides which are Google’s version of Word, Excel and PowerPoint, although nowhere near as powerful. Though it’s a web-based tool, there are options for editing your documents when you are offline.
Option 4: Revert back to Mojave
There is no simple way to go back to the previous version (Mojave), so this option is very time consuming and complicated, as you’ll have to wipe your hard drive and reinstall everything. Depending upon which version of the MacOS your computer shipped with, you may have to use an external hard drive to complete the reversion.
How to check for 32-bit programs
For those who are considering an upgrade to Catalina, a good first step is to see what 32-bit programs you are currently running to determine if they are important to you or not.
To do this, click on the Apple icon in the upper left corner, then on 'About This Mac' and then on 'System Report.' When the report opens up, scroll down to the 'Software' section and click on 'Applications.'
An alphabetical list of applications will appear with various details about each one. If you scroll to the far right, you should see a column that says '64-Bit' and the words 'Yes' or 'No' for each application. To make it easier to see the Application Name and whether it’s 64-bit or not, drag the 64-bit header from the far right to the far left so it’s right next to the 'Application Name' column.
Go through the list looking for your critical programs to make sure they are 64-bit or to see if a 64-bit version is available from the creator of the program before upgrading to Catalina.
Ken Colburn is the founder and CEO of Data Doctors Computer Services. Ask any tech question at: facebook.com/DataDoctors.
Updated 8:28 AM EST Dec 15, 2019
Summary
If you meet Microsoft Word not responding problem when saving and don't what do to, calm down, try the solutions provided here. Not only can you learn how to solve the problem, but also you can recover the unsaved Word document without data loss. What's more, a professional data recovery tool is highly recommended to help you restore the deleted Word document with a high success rate.
Word 2016 Doesn't Respond When Saving
'I was working on a paper for school last night. But Word suddenly stopped responding when I tried to save the document. Is it possible to save my work before I force Word to close? I'm using Word 2016 on a Windows 10 computer.'
Usually, when Microsoft Word crashes or freezes, it throws a frustrating error message 'Microsoft word not responding' or ' Microsoft Word has stopped working'. When facing this issue, one has no other option but to force quit the program. It's a disaster if you haven't saved your Word file!
To help you out, this page shows you how to fix Microsoft Word when it doesn't respond and recover unsaved Word document on Mac and Windows.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Disable the Add-ins | Click File > Choose Word Options > Click Add-ins > Click Manage: Com-in Add and Go...Full steps |
Fix 2. MS Office Application Recovery | Go to Start > Choose All Programs > Choose Microsoft Office Tools > Click MS Office Application Recovery...Full steps |
What to Do When Microsoft Word Is Not Responding
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You can disable the Add-ins to avoid Word not responding problem. Then, use the Microsoft Word Recovery feature to recover the unsaved Word document on Windows 10/8/7.
Fix 1: Disable the Add-ins
One of the main factors that might be responsible for Word not responding issue is usually due to an incompatibility with the third party Add-ins. Therefore, we advise you to disable the Add-ins to check if this is the cause of the issue.
1) Go to File > Word Options > Add-ins Tab.
2) Click the 'Go' button near the drop-down box named 'Manage: Com-in Add'.
3) Click the checkbox to disable any add-ins listed there and click 'OK'.
2) Click the 'Go' button near the drop-down box named 'Manage: Com-in Add'.
3) Click the checkbox to disable any add-ins listed there and click 'OK'.
Fix 2: Try MS Office Application Recovery
Another handy solution you can try to fix Microsoft word not responding error and recover unsaved document is using MS Office Application Recovery feature.
1) Go to Start > All Programs > Microsoft Office Tools > MS Office Application Recovery.
2) Choose the document that's not responding when you see a list of currently running office applications.
3) Click the option 'Recover Application' and recover the document you were working on.
2) Choose the document that's not responding when you see a list of currently running office applications.
3) Click the option 'Recover Application' and recover the document you were working on.
Applying MS Application Recovery utility is one of the many methods to recover unsaved Word document on Windows 10. You can follow the link and check all-sided resolutions to restore unsaved Word file because of Word crash, freezing, error code, or accidental closure.
Bonus Tip: Use EaseUS Recovery Software to Recover Lost Word Document
If your Word document is saved but lost due to accidental deletion, storage device formatting, virus attack, or system crash, you can't get it back using the ways for restoring unsaved files. But the loss of Word file frequently happens for most users; then how to recover deleted Word document? Using EaseUS hard drive recovery software Now. This file recovery program allows you to recover lost DOC/DOCX, XLS/XLSX, PPT/PPTX, PDF, HTML/HTM, CWK, as well as photos, audios, videos, emails, and other 200 + types of files.
Except for recovering files from the internal hard drive of the computer, this capable data recovery software is still good at recovering data from SD card, CF card, external hard drive, USB flash drive, Pen drive, and so on.
Now, download and use EaseUS file recovery tool to retrieve lost Word document within three steps.
Step 1. Choose the Word file location.
Microsoft Word Won't Open Mac
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.
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Useful Tips to Avoid Microsoft Word Not Responding Error
- Protect your PC from Virus and Malware
- Protect your PC from an unexpected power surge
- Never close the Word document suddenly
- Don't use the Microsoft Office program on a mapped network drive
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Microsoft word not responding error might cause an unrecoverable data loss disaster, which is the last thing that you want to happen in this world. Remember all these tips will help you stay far away from such a problem.